PrizmDoc Viewer v13.13 Release - Updated
Administrator Guide / Troubleshooting / Form Field Detector Error Messages
In This Topic
    Form Field Detector Error Messages
    In This Topic

    Introduction

    To distinguish between a generic Form Field Detector error and when the feature is not licensed, open Developer tools in your browser, select the Network tab and click the Retry button. If your license key doesn't include the Form Field Detector feature, you will see the following Status Code:

    Example

    Status Code: 480 FeatureNotLicensed
    
    

    with the following JSON body: {errorCode:"FeatureNotLicensed"} as shown below:

    If you want to enable the feature, refer to the topic Overview of PrizmDoc Viewer Feature Licensing for more details. If you don't want to enable the feature, click "Continue Without Converting" the next time the dialog appears prompting you to convert the document.