There are a few situations that may cause the request for an Evaluation License to fail. Use the table below to locate the appropriate troubleshooting topic based on the error message presented by the Prizm Licensing Utility:

Error Message	Resolution Topic
Application could not reach licensing services	No Internet Connection
You have exceeded the limit of evaluation installations	Exceeded Installation Limit
Your license has expired	License Expired
This system is already licensed for evaluation under another user account	System is Already Licensed for Evaluation