PrizmDoc Viewer v13.9 - Updated
License Expired
Administrator Guide (Self-Hosted) > Get an Evaluation License > Troubleshoot Evaluation Licensing > License Expired

You may see this error returned from both the Prizm Licensing Utility and Evaluation Licensing website. It means that you have previously obtained an Evaluation License for your machine, using your Evaluation e-mail address, which has since expired.

There are a couple of options for resolving this:

Prizm Licensing Utility - Expired license message:

Evaluation Licensing website - Expired license message: