PrizmDoc Viewer v13.5 - Updated
System is Already Licensed for Evaluation
Get Started! > 1 - Get an Evaluation License > PrizmDoc Viewer Self-Hosted > Troubleshoot Evaluation Licensing > System is Already Licensed for Evaluation

You may see this error returned from the Prizm Licensing Utility:

 

If you see this message, it means that you have used the wrong email address or the machine you are using has previously been licensed for evaluation with someone else's email address.

There are a couple of options for resolving this: