PrizmDoc Viewer v13.5 - Updated
Check the Connection to PrizmDoc Cloud
Get Started! > 3 - Install Viewer Assets & PAS > PrizmDoc Cloud > Check the Connection to PrizmDoc Cloud

To verify that your installation of PrizmDoc Viewer is able to contact the back-end services, you can utilize PrizmDoc Application Services (PAS) to check your connection to PrizmDoc Server hosted by Accusoft.

  1. On the machine where you installed PAS, open your web browser and navigate to http://localhost:3000/servicesConnection. If you have changed the default port from 3000, use the correct port for your instance of PAS.
  2. If the connection is active, you will see OK on the page:

 

If the connection is not available, you will see a blank screen:

 

For more information, refer to the Troubleshooting section.

  1. Once you are done checking the connection, go to Step 4 - Integrate the Viewer with Your Application.