About Customer Support

If you are unable to find an answer to your questions in the help, refer to the Release Notes, which provide release-specific information, including changes made to the product since the last update. If you need additional assistance, please read the procedures below:

Double check this User Guide. In particular, refer to the following chapters: Getting Started and Using ImageGear. These chapters contain a great deal of information on both programming your application and identifying image problems.
Take a look at the sample programs included with your product.
Visit the Support Page on the Accusoft web site.
Accusoft.com provides extensive product information, including:
- Product Information and Specifications
- Product Downloads
- Customer Support
- Demonstrations and Tutorials
- On-line Documentation

If you still need technical support assistance, please refer to the Software Support and Maintenance Policy on the Accusoft web site.