Introduction

This section provides information about the system requirements for PrizmDoc Server when using the PrizmDoc Viewer Self-Hosted installation:

TIP: PrizmDoc Viewer is only supported on 64-bit operating systems.

PrizmDoc Server

PrizmDoc Server is a suite of RESTful APIs that control document conversion processes. It requires significant memory and processing power.

Supported Operating Systems

Windows

NOTE: When using Windows Server 2016 or Windows Server 2019, you must use the Desktop Experience version. The core version doesn't contain the components needed for PrizmDoc.

• Windows Server 2012, 2012 R2
• Windows Server 2016, 2019 with Desktop Experience

System Requirements

Windows Microsoft .NET Framework 4.0

Hardware Requirements

Requirements vary greatly based on usage and it is generally a good idea to find what best fits your expected usage. The Sizing Guide is a good place to start understanding what resources PrizmDoc Server uses and how to optimize them for your needs.

Requirements

.NET 4.0 Framework

In order to install the PrizmDoc Server on a Windows system, the following item needs to be installed and available before the installer is run:

• .NET 4.0 Framework: The Windows Service that starts PrizmDoc Viewer and the PrizmDoc Server are built targeting the .NET 4.0 framework.

Microsoft Office Conversion

In order to use the Microsoft Office Conversion (MSO) rendering feature on a Windows system, the following components are required to be installed and available before the installer is run:

• Microsoft Office 2013, 2016, or 2019 (not included in the PrizmDoc Server distribution and licensed separately) and the corresponding Windows Updates (Please refer to https://www.microsoft.com/en-us/microsoft-365/microsoft-365-and-office-resources in order to get system requirements for MS Office versions).
• Microsoft XPS Document Writer printer driver.
• Ink and Handwriting Services feature from the Server Manager.

NOTE: The installed copy of Microsoft Office must be activated in order for PrizmDoc Viewer's Microsoft Office Conversion Service to work properly. If the installed copy of Microsoft Office is not licensed, not activated, or an expired or trial version, then Microsoft Office will not work with PrizmDoc Viewer. Also note that subscription-based Microsoft Office versions like Office 365 must be downloaded as a desktop version in order to work with PrizmDoc Viewer.

NOTE: If you are running PrizmDoc Viewer in cluster mode, all servers in the Windows MSO cluster must use the same version of Microsoft Office.

NOTE: When considering using Microsoft Office 2019 as a rendering engine for Excel source documents, please be aware that its performance could be up to three times slower compared to the Excel performance of Microsoft Office 2016. So, we recommend using Microsoft Office 2019 when its new features are required or for Windows version compatibility, otherwise prefer Microsoft Office 2016 for better Excel rendering performance if possible.