Configuring the VirtualViewer® HTML5 ICN Connector (Case Manager)
To implement the Virtual Viewer in Case Manager, ensure that the Snowbound VirtualViewer Plugin is deployed in Content Navigator and then update the Viewer Map for the Case Manager Desktop in ICN to associate the necessary file types with the Snowbound Virtual Viewer.
Beyond that, simply follow the Configuring ICN for the VirtualViewer® instructions.
Have questions, corrections, or concerns about this topic? Please let us know!