Common Questions From End Users 

1 - ActiveX Pop-up Window

Question - I still get the pop-up window asking if I want to run this ActiveX control for files on my local Intranet. Is there a way to stop this from happening?

Answer - The Network Administrator can place “Mark of The Web for Local Hosting” at the top of all HTML pages for Prizm® Viewer.

• “Mark of The Web for Local Hosting” allows local files to use your local machine’s security settings.
• Implement “Mark of The Web for Local Hosting” as follows replacing the bold values with required information:
  

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<!--Mark Of The Web for Local Hosting --> <!-- saved from url=(Four digit Value representing size of the following location )http://www.LocationOfFileOrigin.com/ -->

2 - Click to Activate and Use This Control Message

Question - I get the message “click to activate and use this control” when I place my cursor over the Prizm Viewer window. Is there a way to stop this from happening?

Answer - This is part of a security update in Internet Explorer requiring user input to activate Active X controls. The Network Administrator can add a JavaScript file at the end of every web page running Prizm Viewer. The contents of the JavaScript file are as follows:

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objects = document.getElementsByTagName("object"); for (var i = 0; i < objects.length; i++) { objects[i].outerHTML = objects[i].outerHTML; }

See Also