Introduction

Accusoft offers a Microsoft Office Conversion (MSO) add-on option for PrizmDoc Server running on Windows. The Microsoft Office Conversion service allows you to have native rendering of Microsoft documents in PrizmDoc’s Viewer, Content Conversion and MarkupBurner services.

Available as an add-on licensed option to your PrizmDoc Windows product, this enhanced rendering offers a solution for companies who have a business requirement of native rendering of Microsoft Office documents. Please refer to Supported File Formats section for complete list of document formats supported by MSO.

The MSO conversion option is triggered by a license key that includes the MSO feature. The MSO feature can be purchased in addition to the standard features of your PrizmDoc Server license.

Prerequisites Before Installing PrizmDoc Server

Before installing PrizmDoc Server, make sure you've done the following:

1. Ensure the Microsoft XPS Document Writer printer is installed. For Microsoft Office rendering, PrizmDoc Server requires the Microsoft XPS Document Writer printer driver to be installed (it does not need to be the default printer, but it does need to be installed and available).

2. Ensure that Ink and Handwriting Services are enabled (for versions of Windows Server prior to v2016). For Microsoft Office rendering, PrizmDoc Server requires the "Ink and Handwriting Services" desktop experience feature be enabled from the Server Manager.

3. Ensure Microsoft Office is activated. For Microsoft Office rendering, PrizmDoc Server requires your installed copy of Microsoft Office licensed and activated. If Microsoft is not licensed, not activated, or an expired or trial version, Microsoft Office rendering with PrizmDoc Server will not function.

4. Ensure you run PrizmDoc Server with the same Windows user account you used to install Microsoft Office. When installing PrizmDoc Server, you will be asked which Windows login account (account name and password) PrizmDoc Server should use when it is running. We recommend you use the same Windows user account which you used to install Microsoft Office.

   • NOTE: If you choose to run PrizmDoc Server with a different Windows user account than the user you used to install Microsoft Office, you will need to take an additional step before installing PrizmDoc Server: You must login using the Windows account you used to install Microsoft Office and run Microsoft Word, Excel, and PowerPoint each one time to ensure that Office applications will run smoothly when PrizmDoc Server uses them.

5. Ensure that all PrizmDoc Server instances are using the same version of Microsoft Office. If you are running PrizmDoc Server in clustered mode, all servers in the Windows MSO cluster must use the same version of Microsoft Office.

6. Ensure that the Printer Spooler service is enabled. The Windows Print Spooler service must be enabled for the login account in order for the Microsoft XPS Document Writer printer to work properly.