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PrizmDoc Viewer / Administrator Guide / PrizmDoc Server / Installing / Using Docker
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    Using Docker
    In This Topic

    Introduction

    This section explains how to deploy a PrizmDoc Server instance using the official PrizmDoc Server Docker image, available on Docker Hub as accusoft/prizmdoc-server.

    NOTE: If you would like to evaluate our product, you can use the PrizmDoc Viewer Eval Docker image instead.

    Requirements

    To run PrizmDoc Server as a Docker container, you simply need a Docker host (a machine with Docker installed). See the Docker documentation for more information.

    NOTE: For our recommended hardware requirements, please review the guidance provided in the Server Sizing topic.

    1. Create a PrizmDoc Server config file

    Before you can run PrizmDoc Server, you'll need a config file. We've included a special init-config command in our Docker image which you can use to create an initial config file.

    Windows (PowerShell)

    First, make sure you've created a config directory on your host file system. This will be the directory where your new config file will be created:

    mkdir config
    
    

    Then, use the Docker image's init-config command to create a new PrizmDoc Server config file:

    docker run --rm -e ACCEPT_EULA=YES --volume $pwd/config:/config accusoft/prizmdoc-server init-config
    
    

    This will create a new PrizmDoc Server config file on your Windows host filesystem at .\config\prizm-services-config.yml.

    Linux (bash)

    Use the init-config command to create a new PrizmDoc Server config file:

    docker run --rm -e ACCEPT_EULA=YES --volume $(pwd)/config:/config accusoft/prizmdoc-server init-config
    
    

    This will create a new PrizmDoc Server config file on your host filesystem at ./config/prizm-services-config.yml.

    2. Configure your license

    To start an instance of PrizmDoc Server, you need a license key from Accusoft. If you don't have a license, please contact info@accusoft.com. If you have questions about licensing options, refer to the Licensing topic.

    To configure the license, set the values of license.solutionName and license.key in your PrizmDoc Server config file (prizm-services-config.yml).

    NOTE: On a Linux system, because the config file was created by a Docker container, you will need to either edit the config file as root or change the owner of the file before editing it.

    For more information about configuring PrizmDoc Server, see Configuring PrizmDoc Server.

    3. Start PrizmDoc Server

    If you are using the default configuration, you can start PrizmDoc Server as follows:

    Windows (PowerShell)

    First, create a directory on your host file system to store log files:

    mkdir logs
    
    

    Then, start a prizmdoc-server container:

    docker run --rm --env ACCEPT_EULA=YES --publish 18681:18681 --volume $pwd/config:/config --volume $pwd/logs:/logs --volume $pwd/data:/data --name prizmdoc-server accusoft/prizmdoc-server
    
    

    Linux (bash)

    Start a prizmdoc-server container:

    docker run --rm --env ACCEPT_EULA=YES --publish 18681:18681 --volume $(pwd)/config:/config --volume $(pwd)/logs:/logs --volume $(pwd)/data:/data --name prizmdoc-server accusoft/prizmdoc-server
    
    

    In the examples above:

    • --rm ensures the container is automatically deleted when it stops.
    • --env ACCEPT_EULA=YES indicates you have accepted the PrizmDoc Viewer license agreement.
    • --publish 18681:18681 publishes the container's network.publicPort port to the host. If you enable clustering (network.clustering.enabled: true), you will also want to publish the network.clustering.clusterPort (18682 in a default configuration).
    • --volume $(pwd)/config:/config maps a host config directory into the container. Your local config directory must contain the prizm-services-config.yml config file created earlier.
    • --volume $(pwd)/logs:/logs maps a local logs directory into the container. After the container stops, the logs will remain in this directory.
    • --volume $(pwd)/data:/data (Linux only) maps a local data directory into the container. After the container stops, the data will remain in this directory. Because PrizmDoc Server uses memory-mapped files when writing to the data directory, and because Docker only supports memory-mapped file access to a mapped volume on a Linux host, setting up this particular volume is only supported on a Linux docker host.
    • --name prizmdoc-server sets the name of the running container.
    • accusoft/prizmdoc-server is the image that should be run.

    Additionally, you can use a TZ environment variable to control the time zone when rendering documents. For example, add the -e TZ="America/New_York" option to use the New York time zone in the examples above.

    If you want to start the Docker container in the background, add the -d option to docker run to run the container in disconnected mode.

    IMPORTANT: By default, PrizmDoc may send requests for external content when rendering specific types of documents, such as HTML, email, or Microsoft Office documents. For your production servers, make sure to follow the recommendations in the Security Guidance topic to avoid introducing security risks.

    4. Check PrizmDoc Server has finished starting and is healthy

    It may take several minutes for PrizmDoc Server to finish starting. But, once fully started, GET /PCCIS/V1/Service/Current/Health should return HTTP 200, indicating PrizmDoc Server is healthy (while starting, this request will return nothing or an error).

    Windows (PowerShell)

    Invoke-WebRequest -Uri http://localhost:18681/PCCIS/V1/Service/Current/Health
    
    

    Should eventually output something like:

    StatusCode        : 200
    StatusDescription : OK
    Content           : {79, 75}
    RawContent        : HTTP/1.1 200 OK
                        X-Server-Chain: 2b95007f011f
                        X-Server-Response-Time: 0
                        Connection: keep-alive
                        Transfer-Encoding: chunked
                        Date: Thu, 21 Nov 2019 17:01:04 GMT
    Headers           : {[X-Server-Chain, 2b95007f011f], [X-Server-Response-Time, 0], [Connection, keep-alive], [Transfer-Encoding, chunked]...}
    RawContentLength  : 2
    
    

    NOTE: It may take several minutes for PrizmDoc Server to start. You will not get a 200 result until PrizmDoc Server has fully started.

    Linux (bash)

    curl -i http://localhost:18681/PCCIS/V1/Service/Current/Health
    
    

    Should eventually output something like:

    HTTP/1.1 200 OK
    X-Server-Chain: 69a6d22f90b9
    X-Server-Response-Time: 1
    Date: Wed, 20 Nov 2019 20:25:31 GMT
    Connection: keep-alive
    Transfer-Encoding: chunked
    
    OK
    
    

    NOTE: It may take several minutes for PrizmDoc Server to start. You will not get a 200 result until PrizmDoc Server has fully started.

    Troubleshooting: Check the admin status page

    If you're not getting a 200 response at all, try checking the PrizmDoc Server admin status page in a browser: http://localhost:18681/admin

    5. Stopping the container

    You can stop your named container with:

    docker stop prizmdoc-server
    
    

    Adding Fonts & Packages to the Container

    This section explains how to create your own Docker image from the PrizmDoc Server Docker image to include additional fonts or packages.

    1. Create a Dockerfile from the accusoft/prizmdoc-server image to install Asian languages support and fonts.

    FROM accusoft/prizmdoc-server:latest
    
    RUN set -x && \
        apt-get update && \
    # install Japanese language support
        apt-get install -y language-pack-ja && \
    # install Chinese language support
        apt-get install -y language-pack-zh-hant && \
        apt-get install -y language-pack-zh-hans && \
    # install Korean language support
        apt-get install -y language-pack-ko && \
    # install additional fonts
        apt-get install -y --no-install-recommends fonts-arphic-bkai00mp fonts-arphic-bsmi00lp fonts-arphic-gbsn00lp fonts-arphic-gkai00mp fonts-arphic-ukai fonts-arphic-uming fonts-hanazono fonts-ipaexfont fonts-ipafont fonts-nanum fonts-nanum-extra fonts-takao fonts-unfonts-core fonts-unfonts-extra fonts-wqy-zenhei && \
        apt-get clean && \
        fc-cache -v
    
    

    Issues with Chinese/Japanese font substitution

    In rare occasions, certain fonts with unified characters display Chinese characters when Japanese kanji characters are expected, or vice versa. This can occur if a Docker container has font packages for both Chinese and Japanese languages installed.

    For example, when Chinese characters are being rendered but Japanese characters are expected, starting up the Docker container by providing the following environment variables to the docker run command will set the container's locale to Japan and allow PrizmDoc Server to render the expected characters:

     --env LANG=ja_JP.UTF-8 --env LANGUAGE=ja_JP.UTF-8 --env LC_ALL=ja_JP.UTF-8
    
    

    Additionally, if support for all Asian languages is not required, limiting the installation to only the required languages and font packages can also mitigate issues with font substitution.

    2. Build your-company/prizmdoc-server image using the Dockerfile.

    docker build -t your-company/prizmdoc-server:latest .
    
    

    3. Start PrizmDoc Server from your-company/prizmdoc-server image.

    Windows (PowerShell)

    docker run --rm --env ACCEPT_EULA=YES --publish 18681:18681 --volume $pwd/config:/config --volume $pwd/logs:/logs --name prizmdoc-server your-company/prizmdoc-server
    
    

    Linux (bash)

    docker run --rm --env ACCEPT_EULA=YES --publish 18681:18681 --volume $(pwd)/config:/config --volume $(pwd)/logs:/logs --volume $(pwd)/data:/data --name prizmdoc-server your-company/prizmdoc-server
    
    

    For more information about starting and stopping the PrizmDoc Server Docker container, see Install Prizmdoc Server.

    PrizmDoc Application Service (PAS) Deployment

    If you haven't done so already, you will need to deploy a PrizmDoc Application Service (PAS) instance as well. Please see our PAS Docker installation guide.