PrizmDoc Viewer v13.20 Release - Updated
Administrator Guide / PrizmDoc Server / Installing / Install on Windows / Windows Requirements & Supported Environments
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    Windows Requirements & Supported Environments
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    This topic details the system requirements for PrizmDoc Server when using the PrizmDoc Viewer Self-Hosted installation on Windows.

    NOTE: PrizmDoc Viewer is only supported on 64-bit operating systems.

    Supported Operating Systems

    • Windows Server 2012, 2012 R2
    • Windows Server 2016, 2019 - the Desktop Experience version only (the core version doesn't contain the components needed for PrizmDoc).

    System Requirements

    • Microsoft .NET Framework 4.0 must be installed and available before you run the installer. The Windows Service that starts PrizmDoc Viewer and the PrizmDoc Server are built targeting the .NET 4.0 Framework.
    • The installed copy of Microsoft Office must be activated and licensed for PrizmDoc Viewer's Microsoft Office Conversion Service to work properly.
    • Subscription-based Microsoft Office versions must be downloaded as a desktop version in order to work with PrizmDoc Viewer.
    • If you are running PrizmDoc Viewer in cluster mode, all servers in the Windows MSO cluster must use the same version of Microsoft Office.

    Important Considerations

    • PrizmDoc Viewer will not work with an expired or trial version of Microsoft Office.
    • When considering using Microsoft Office 2019 as a rendering engine for Excel source documents, please be aware that its performance could be up to three times slower compared to the Excel performance of Microsoft Office 2016. So, we recommend using Microsoft Office 2019 when its new features are required or for Windows version compatibility, otherwise prefer Microsoft Office 2016 for better Excel rendering performance if possible.

    Hardware Requirements

    Requirements vary greatly based on usage. The Sizing Guide is a good place to start understanding what resources PrizmDoc Server uses and how to optimize them for your needs.

    Microsoft Office Conversion

    To use the Microsoft Office Conversion (MSO) rendering feature on a Windows system, the following components must be installed and available before you run the installer:

    For additional information and steps on using MSO rendering on a Windows system, please refer to the Natively Render MSO Documents topic.