PrizmDoc Viewer v13.15 Release - Updated
Troubleshooting / Document Viewing Issues
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    Document Viewing Issues
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    Introduction

    This section outlines possible reasons why some documents may render differently than expected:

    Note for all Formats

    Viewing pages in documents which have more than 10,000 pages

    PrizmDoc Viewer currently does not support viewing pages past the 10,000th page.

    As a possible workaround, consider splitting the original document into a number of smaller PDF files. For example, use 1,000 pages per document for viewing. You can use the PrizmDoc Content Conversion Service API for splitting an original document into smaller files. Specify a PDF as the output format and specify the desired page range for each resulting PDF.

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