Introduction

This section outlines how to troubleshoot form field detection errors.

Receiving a "Conversion Failed" Error when Trying to Convert Form Fields in the Template Designer Sample

This issue may occur if the feature is not enabled. To verify if the feature is enabled, check the following:

1. Open the Developer Tools (F12) in your browser and select the Network tab.
2. Attempt to convert the form fields again for the same document.
3. Look for Status Code: 480 FeatureNotLicensed

If you want to enable the feature, refer to Overview of PrizmDoc Viewer Feature Licensing for more details.

If you don't want to enable the feature, click Continue Without Converting the next time the dialog appears prompting you to convert the document.