PrizmDoc Viewer v13.12 Release - Updated
Administrator Guide / PrizmDoc Server / Installing / Install on Windows / Windows Requirements & Supported Environments
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    Windows Requirements & Supported Environments
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    Introduction

    This section provides information about the system requirements for PrizmDoc Server when using the PrizmDoc Viewer Self-Hosted installation:

    TIP: PrizmDoc Viewer is only supported on 64-bit operating systems.

    PrizmDoc Server

    PrizmDoc Server is a suite of RESTful APIs that control document conversion processes. It requires significant memory and processing power.

    Supported Operating Systems

    Windows

    NOTE: When using Windows Server 2016 or Windows Server 2019, you must use the Desktop Experience version. The core version doesn't contain the components needed for PrizmDoc.

    Operating System Support Started in PrizmDoc Viewer Release
    Windows Server 2012 Prior to v9.0
    Windows Server 2012 R2 Prior to v9.0
    Windows Server 2016 with Desktop Experience v13.0
    Windows Server 2019 with Desktop Experience v13.8

    System Requirements

    Windows Microsoft .NET Framework 4.0

    Hardware Requirements

    Requirements vary greatly based on usage and it is generally a good idea to find what best fits your expected usage. The Sizing Guide is a good place to start understanding what resources PrizmDoc Server uses and how to optimize them for your needs.

    Requirements

    .NET 4.0 Framework

    In order to install the PrizmDoc Server on a Windows system, the following item needs to be installed and available before the installer is run:

    • .NET 4.0 Framework: The Windows Service that starts PrizmDoc Viewer and the PrizmDoc Server are built targeting the .NET 4.0 framework.

    Microsoft Office Conversion

    In order to use the Microsoft Office Conversion (MSO) rendering feature on a Windows system, the following components are required to be installed and available before the installer is run:

    NOTE: The installed copy of Microsoft Office must be activated in order for PrizmDoc Viewer's Microsoft Office Conversion Service to work properly. If the installed copy of Microsoft Office is not licensed, not activated, or an expired or trial version, then Microsoft Office will not work with PrizmDoc Viewer. Also note that subscription-based Microsoft Office versions like Office 365 must be downloaded as a desktop version in order to work with PrizmDoc Viewer.

    NOTE: If you are running PrizmDoc Viewer in cluster mode, all servers in the Windows MSO cluster must use the same version of Microsoft Office.