Introduction

This topic covers the details you need to upgrade PrizmDoc Server and PrizmDoc Viewer.

IMPORTANT: Before starting, make a backup of the following configuration files so you can use them as a reference when re-configuring the new version after installation. This should be done before you run the PrizmDoc installer, as all configuration files will be replaced with new ones (resetting them to their default configuration):

• Prizm Server Configuration: prizm\prizm-services-config.yml
• Prizm Client Configuration (Windows): prizm\pas\pcc.win.yml
• Prizm Client Configuration (Linux): /usr/share/prizm/pas/pcc.nix.yml
• ServiceHost Configuration: prizm\PCCIS\ServiceHost\pcc.config

How To Upgrade

1. Uninstall the previous version of PrizmDoc Server and PrizmDoc Viewer Client. Be sure to delete all PrizmDoc folders that are still present.

2. Download the latest version of PrizmDoc Server and PrizmDoc Viewer Client for your operating system from PrizmDoc Viewer: Current Builds.

3. Install PrizmDoc Server first and then the PrizmDoc Client.

4. At the end of the server installation, the install may request a reboot.

5. Make a backup of your new configuration files as listed above.

6. Modify each of the new configuration files and make the same changes that you had in the older configuration files.

NOTE: Do not just replace the new configuration files with the older version of the configuration files, as new configurations may have been introduced in the new version and they would be lost.

7. Restart the Prizm Services and Prizm Application Services to ensure the newly configured file changes take effect.

NOTE: If either service fails to start with an error after modifying the configuration files, replace the configuration files with the original copy of the configuration files and try making the changes again.

NOTE: If you are using viewing packages and have an existing database, we provide additional scripts in the \prizm\pas\db folder to modify your existing database. For example, if you are upgrading from PrizmDoc 12.x to PrizmDoc 13.x, we provide an additional script called addTenantId to add a new field to one of the existing tables.