Checking Your Connection to Cloud-Hosted Services

To verify that your installation of PrizmDoc is able to contact the back-end services, you can utilize PrizmDoc Application Services (PAS) to check your connection to PrizmDoc Server hosted by Accusoft.

On the machine where you installed PrizmDoc Application Services, open your web browser and navigate to http://localhost:3000/servicesConnection. If you have changed the default port from 3000, use the correct port for your instance of PrizmDoc Application Services.

Checking the Connection

If the connection is active, you will see OK on the page:

If the connection is not available, you will see a blank screen:

For more information, refer to the Troubleshooting section.