The following items are either currently under investigation by the Accusoft Engineering organization or provide further information regarding the ImageGear products and samples. Should you require an updated status on any of these items, please contact the Accusoft Customer Support Department.
Some images may produce OutOfMemoryErrors while loading. You can get around this by increasing the maximum heap size for the JVM with java switches like –Xmx1G, –Xmx1536M, or some appropriately large value.
For Mac OS X, on the "Choose Install Folder" and "Pre-Installation Summary" steps the full Install folder path is not displayed. It will install to the selected folder and the "Install Complete" step will list the full path.
Accusoft provides various levels of customer support with ImageGear for Java. For detailed information on Accusoft Customer Support, please refer to the Software Support and Maintenance Policy in the ImageGear for Java Help, visit https://www.accusoft.com/support/, or call our Sales Department at 1.800.875.7009 (dial 1).