Listed below are the steps to enable debug logging information.

1. From the menu bar, select Tools > Enable Component Debug Logging.

 

A dialog with the message Component Debug Logging is now enabled displays and lists the component logging file with path, as shown below.

 

2. Open the Debug Log from the defined default directory.

Open FormAssist_Debug.log by double clicking on the filename in its folder.

Example of a debug log

 

Above is an example debug log. Use your debug log to determine and solve issues that each component may have during processing.

For information on specific component errors and troubleshooting, see the help files on the Accusoft website under Support | Help Files for each component listed below: FormDirector (contained in FormFix or FormSuite) FormFix ScanFix Xpress SmartZone ICR SmartZone OCR Barcode Xpress