How To > Troubleshoot Issues > How to Turn On & Read the Debug Log File |
To enable debug logging information and open the debug log file:
Windows XP, Windows Server 2003 - c:\Documents and Settings\[user]\Local Settings\Temp\Prizm Viewer Log File.txt Windows Vista, Windows 7, Windows Server 2008 - c:\Users\[user]\AppData\Local\Temp\Prizm Viewer Log File.txt Windows Vista, Windows 7, Windows Server 2008 With IE in Protected Mode - c:\Users\[user]\AppData\Local\Temp\Low\Prizm Viewer Log File.txt
For information on specific component errors and troubleshooting, refer to the help files on the Accusoft website under the specific product page.