How To > Troubleshoot > Debugging |
Listed below are the steps to enable debug logging information from within Prizm Viewer:
The default location of the debug log file is:
Windows XP, Windows Server 2003 - c:\Documents and Settings\[user]\Local Settings\Temp\Prizm Viewer Log File.txt Windows Vista, Windows 7, Windows Server 2008 - c:\Users\[user]\AppData\Local\Temp\Prizm Viewer Log File.txt Windows Vista, Windows 7, Windows Server 2008 With IE in Protected Mode - c:\Users\[user]\AppData\Local\Temp\Low\Prizm Viewer Log File.txt
The debug log can grow without bounds and should be checked and disposed of as needed.
Below is an example of what this debug log may look like. Use this log to determine and solve issues that each component may have during processing.
For information on specific component errors and troubleshooting, see the help files on the Accusoft website for each component listed below: